Privacy Policy

This privacy policy explains how we process your personal data when you use our website, rootandbloom.studio (the “website”). The website is operated by Root + Boom Studio (“we/our/us”), a private company with limited liability organised under the laws of The Netherlands, located in Rotterdam.

1. How we use your personal data

• Your enquiries

If you contact us about our services, the emails you send may include information about you, such as your name, address, age, gender, email address and your enquiry. We use this information to carry out the following:

In line with the legitimate interest we have in promoting our business, we will process your enquiries to provide you with information about the services we offer. This might include replying to your enquiry. We use MailerLite and services by Google to process your email address and information supplied by you in the course of an enquiry through the website, and to send you marketing materials. We may also process enquiries to take steps you ask of us with a view to entering into an agreement to provide you with our services. You are under no obligation to provide us with any details, but if you don’t provide all relevant information, we may not be able to help.

• Marketing

We might use your information to send you marketing emails, in accordance with our legitimate interests, about our services or products which are similar or related to those which you have previously received.

If you would like to be removed from this mailing list, please contact us at grow@rootandbloom.studio or click unsubscribe at the bottom of each marketing email.

• How you use our website (analytics)

Our website uses cookies and other mechanisms to collect log and analytical information, such as your internet protocol (IP) address, to help analyse how visitors use the site and to compile statistical reports on website activity.

We process this information to understand how visitors use our website and to compile statistical reports regarding that activity (for example your IP address is used to approximate the country from which you access our website, and we aggregate this information together, so we know that, for example, most of the visitors to our website come from a certain country/area). This processing is necessary for us to pursue our legitimate interests in improving our website, by enhancing the user experience and making the website as personal and relevant as possible.

This information is not used to develop a personal profile of you. All such information is aggregated and stored anonymously.

2. Do we share your personal information with anyone else?

We keep your information confidential. We may also disclose it to our personnel, suppliers or subcontractors insofar as it is reasonably necessary for the purposes set out in this privacy policy, provided that they do not make independent use of the information and have agreed to adhere to the rules set out in this privacy statement.

In addition, we may disclose your information to the extent that we are required to do so by law (which may include to government bodies and law enforcement agencies); in connection with any legal proceedings or prospective legal proceedings; and to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention).

Except as provided above, we will not provide your information to third parties.

3. Your rights in relation to personal data which we process relating to you

You have the following rights over the way we process personal data relating to you:

• You can ask for a copy of the data we are processing about you, and you can have inaccuracies corrected;
• You can ask us to restrict, stop processing, or to delete your personal data;
• You can make a complaint to a data protection regulator.
• We aim to comply without undue delay, and within one month at the latest. Please send your requests to grow@rootandbloom.studio.

4. Children

We do not use the website to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at grow@rootandbloom.studio. We will delete such information within a reasonable time.

5. Security

We will take all reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. Our website is hosted on a platform with adequate security measures and stores your data encrypted.

6. Changes

This policy may be updated from time to time. We will notify you of any changes by posting the new policy here and, where feasible, by letting you know by email.

7. Retention periods

We will hold your personal information on our systems for as long as is necessary for the relevant purpose, or as otherwise described in this privacy policy.

If you have any questions or comments about this privacy policy, please let us know by email to grow@rootandbloom.studio.